If you or your family need help, call or email FPTV today.
Let us know your preferred language—our staff speaks English, Spanish, and Italian.
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We are now accepting applicants for past due rent and past due utilities. Not all applicants will receive assistance. Eligibility requirements apply. Important information below
Call Us: 503-407-4064
Email Us: help@familypromiseoftv.org
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Do you have a safe place to sleep tonight? Help is available. Contact FPTV to get started. Here are some other useful resources:
If you’re in Washington County, call 503.640.3263 to complete a Community Connect Assessment. View County resources here.
If you’re in Clackamas County, call 503.655.8575 or email cha@clackamas.us for assistance. View County resources here.
If you’re in Multnomah County, call 211 or visit this website.
Not sure where to start? Call us at 503.427.2768 and we can help you figure it out.
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Rental assistance at key moments can prevent family houselessness.
We encourage you to explore rental assistance resources:
City of Tualatin offers rent and utility assistance, as well as other resources. Call 503.615.0771 or visit their website here.
Clackamas County offers rent and utility assistance. For rent assistance, call 503.655.8575 or visit this website. For utility assistance, call 503.650.5640 or visit this website.
Community Action offers rent and utility assistance. Call 503.615.0770, view rental assistance options here, and view utility assistance options here.
Portland General Electric (PGE) offers discounts based on income. Call 503-228-6322 to confirm if you qualify or visit their website here.
St. Vincent de Paul offers rent and utility assistance. Call 503-684-8280, email svdp.rent@gmail.com for rent assistance, and email svdp.utilities@gmail.com for utility assistance.
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Are you currently being evicted or at risk of losing your housing? Call us at 503.427.2768. You can also contact these resources:
Fair Housing Council of Oregon offers information about your rights and helps people experiencing housing discrimination. To learn more, call 800-424-3247 (extension 2), email information@fhco.org, and visit this website.
Oregon Law Center offers legal assistance in evictions, domestic violence cases, and more. If you’re in Clackamas County, call 800.228.6958; for Washington County, call 877.296.4076; and for Multnomah County, call 800.228.6958. Visit their website for more resources.
Oregon Legal Aid Services explains your rights and your landlord’s obligations before and during evictions. Learn more on their website here.
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Did you previously receive shelter or other services from FPTV? Graduating from our program doesn’t have to mean goodbye. If you need assistance, please reach back out us—we’re happy to help.
Rental Assistance Application Information:
Eligibility:
Live in Washington County
Owe past due rent, utilities, or both
Low-income families or individuals
People who are currently housed or unhoused
Applicant cannot be enrolled in a rent assistance program
If you are unsure about your eligibility, please contact us at help@familypromiseoftv.org or (503)427-2768.
Required documents (we will request these when we begin processing your application):
Signed lease
Official ledger with proof of balance owed
Utility bill proving past due balance
Property W9 (we will request this from the leasing team)
Income documents (pay stubs)
Other requirements based on eligibility
Other information:
Payments can be made to property owners, property management, or collections agencies
Assistance cannot be used for trash, parking, renter’s insurance, cleaning charges.
Other restrictions may apply
Assistance cannot be used for current or future rent or utilities
Assistance can pay up to 6 months of past due rent and 6 months of past due utilities
To apply:
Contact us at help@familypromiseoftv.org and write “rent assistance” in the subject line or in the body of the email. We will contact you via email or phone.
OR call us at 503-427-2768 and tell our team you are interested in applying for past due rent and/or utility assistance. We will return your call and begin processing your application.
Our approach.
At FPTV, we offer short-term emergency shelter, food, case management, and housing navigation services. Through our community-based approach, we offer equitable, compassionate service to all who need assistance.
Shelter
Through Bridge to Home, FPTV offers shelter services aimed at addressing the varied needs of our guests.
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“I was sitting in the Walmart parking lot, pretty overwhelmed and down because I didn’t know what was coming next. I didn’t know where we were going to sleep that night. Hearing about FPTV, I didn’t hesitate to call, and I’m glad I did, because it was that bridge that we needed. We were welcomed with love and open arms.”
– Ashley
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“The mental and emotional strain going through long-term homelessness takes its toll on you. Right from the start, FPTV staff were welcoming, attentive, solution-driven and accommodating. I was provided the necessities to not just survive, but to feel protected, secure, and hopeful with FPTV’s ongoing support for my success. It’s changed my life and I am forever grateful.”
– Nora
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“One day I got a call from Family Promise of Tualatin Valley…that’s how it started. They helped us, coached us as mentors, provided their time, got us healthcare. Now, I’m on my feet, and I’m going to utilize all the resources they showed me, and my family and I are going to move on. Thank you!”
– Heiny
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"Thank you so much. I’m excited for my new life. Thank you for standing beside me throughout this journey- I couldn’t of done it without FPTV."
– Teresa
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"We immediately felt like this was the right place for our family… I was constantly stressed about everything. Then I came here, and the FPTV staff has been so amazing, getting us out of that mindset of we’re not just surviving today, you’ve gotta think about tomorrow.”
– Jeff & Nicole
